STUDENT GRIEVANCE REDRESSAL COMMITTEE (SGRC)
The Student Grievance Redressal Committee has been formed by S.S.P Shikshan Sanstha’s S.S Patil Law College, Dapodi, Pune, in accordance with University Grants Commission (Redressal of Grievances of Students) Regulations, 2023, with the objective of resolving grievances of the students in matters pertaining to academics, finances, health services, library and other central services. The College has a no-tolerance attitude towards grievance redressal of the students.
OBJECTIVES:
In order to adhere to the requirements of the UGC (Redressal of Grievances of Students) Regulations, 2023.
- Maintaining the dignity of the College by creating a strife-free environment in the College through fostering a good relationship between the students and the student-teacher relationship.
- Providing a responsive, accountable and easily approachable machinery for solving of grievances and taking measures in the college affairs to settle the grievances of the students to maintain a harmonious educational environment in the institution.
- It is to handle the complicated situation in a tactful manner to reduce the situation to feel oppressive or dissatisfied.
- Encouraging the Students to air out their grievances / problems freely and frankly, without having any fear of victimization.
- Advising Students of the College to respect the right and dignity of each other and exercise maximum restrain and patience whenever there is an occasion of conflict.
- Advising all the Students to avoid instigating students against each other, teachers and the College administration.
- Advising all the staff members to be affectionate to the students and not treat them in a vindictive manner for any reason whatsoever.
SCOPE OF THE GRIEVANCE REDRESSAL COMMITTEE
- The grievance committee will deal with individual grievances of particular nature of the students only. The grievance committee will not entertain any general grievance or collective grievance or any grievance which has been brought before them by more than one student.
- The students come to the Committee with their grievances regarding academic, financial, health services, library and other central services.
HOW TO FILE A COMPLAINT:
- Submission of Complaint : Any student who has a grievance can file a written complaint through the designated grievance submission channel available at the College/Institution.
- Details to be Given : The complaint must include the name, roll/no., programme/course, department, contact details and the nature of grievance by the student.
- Documents to be Attached : The student can attach the necessary documents, records and other material relating to the grievance.
- Acknowledgment of Complaint : The complaint received through the designated channel would be acknowledged and sent to the proper authority/Student Grievance Redressal Committee for consideration.
- Examination of the Grievance : The SGRC will examine the grievance and may ask for further information, document or clarification from the student or other person concerned, wherever necessary.
- Opportunity of Hearing : Wherever needed, the student will be given an opportunity to argue his/her case before the Committee in accordance with the rules and principles of natural justice.
- Decision of the Committee : After examining the facts, documents, arguments and other material, the SGRC will make a proper decision.
COMPOSITION:
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Sr. No |
Name Of Member |
Designation |
Contact Details |
|
1. |
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Chairperson |
|
|
2. |
|
Member (Teaching Faculty) |
|
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3. |
|
Member (Teaching Faculty) |
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